Unparalleled Customer Service…Now

24 hours a day. 7 days a week. 365 days a year.

A customer service team with years of industry experience. That’s the kind of dependability, security and attention you expect from your communications provider…and the kind of service we deliver. Our goal at NHC is to ensure you never miss a call, and the satisfaction of our customers is proof of our success.

Our sophisticated online portal gives you full control of the administration of your account. Track your telecom consumption, manage your inventory and more with just a click of your mouse.

Dependable account management means you can count on consistency and accountability, driven by our 14-point Relationship Roadmap.

  • Inventory all services
  • Review inventory for completeness
  • Verify existing pricing
  • Optimize service utilization
  • Document service issues
  • Determine customer communication requirements
  • Identify most appropriate mix of carriers and products to meet customer requirements
  • Develop a detailed solution
  • Clearly communicate an implementation plan
  • Project manage the implementation process
  • Verify accuracy of billing
  • Determine if customer needs are being met
  • Keep the customer updated about new product solutions that can increase efficiency and reduce costs
  • Continue the process through ongoing customer relationship management

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