Doug joined NHC in 2010 as Vice President of Finance. His 25+ years of communications experience started in sales and operations before moving to finance and information technology. Doug has leveraged his product and marketing experience with financial analysis and deep data/information management skills to give him unique insights in the telecom sector. Doug led NHC’s development of our back office OSS management system and the procurement and onboarding initiative of CRM tools supporting our ecommerce launch. In addition, Doug managed and executed multiple data integration projects designed to reduce churn, and he enhanced network audits saving NHC millions of dollars. In 2016, Doug became Executive Vice President of Finance and in 2017 was named Chief Executive Officer. Prior to NHC, Doug had worked at CTC – later One Communications – serving in financial reporting. Doug is an avid scuba diver, oyster shucker, grill master and #masterstacker!
Steve Gibbs joined NHC at its inception and was named President in May 2003. Prior to launching NHC, Steve was responsible for a $120 million business unit of CTC Communications, overseeing sales and operations of the New York/New Jersey market. Before CTC, he served in sales and sales management positions at Verizon. An executive sales leader, Steve is heavily involved in the day-to-day sales opportunities, often traveling to end customer and partner locations to meet personally with opportunities and partners. Sales and supporting the best customer experience is in his DNA. NHC has grown to be THE Communications Stack Provider it is today due to his leadership, vision, and his deep knowledge of business. Outside the office you can find Steve running, cycling, or doing anything active. A soccer guru, Steve will go to great lengths to explain to anyone why the world should shut down during WorldCup play… except for sales of course. #salesstacker
Glen Nelson has been on the sales and marketing side of telecom for decades. In 2002, he joined with two long time colleagues to form NHC. Glen has served in leadership roles in Operations, Marketing, and Business Development. Today, as Vice President of Marketing and Business Development, he is responsible for carrier/vendor relations, developing Network layer product strategies, and regulatory/legal affairs. With his carrier and regulatory experience, he led the effort to obtain state certifications, including IXC and CLEC approvals and has negotiated aggressive network partnership agreements. Glen has been integral to training and sales assistance, as well as the development and implementation of NHC’s service offerings. Prior to NHC, Glen served as Vice President of Marketing at CTC Communications where he developed, implemented, and scaled to production one of the first IP integrated voice and data networks. Glen is an avid scuba diver and a global traveler, often seeking the most diverse, exotic, and adventurous destinations to scuba and enjoy local cultures and cuisines. #stackinadventures!
Paul joined NHC in 2004 bringing a wealth of experience in Operations Management and Leadership. As Vice President of Operations, Paul oversees all aspects of Customer Delivery and Support, which includes Service Delivery, 24×7 stateside day-2 support, and customer service. Prior to NHC, Paul was Global Operations Manager of Network Operations at Dimension Data where his focus was support of managed services’ clients, WAN carrier management, onsite dispatch, and remote appliance support. Prior to Dimension Data, Paul served as Director of Operations at CTC Communications where he oversaw all Operations Personnel distributed over the national branch network and led support for Service Delivery, Carrier Order Management, and 24×7 Repair. Additional previous experiences involved Operations positions in the former Bell companies which now make up Verizon. If you look, you may find Paul in Daytona for the Daytona 500 weekend, at a Red Sox spring training game, or watching the Bruins try for a Stanley Cup. #stackinbostonsports!
Eric Anderson joined NHC in 2011. Eric leverages his years of Information Technology, Operations, and Engineering experience to lead strategy and development of NHC’s technology posture. As Vice President of Technology, Eric has led the design, engineering, and operational support of NHC’s cloud-first products, as well as the development of internal NHC systems that make NHC tick. His ability to see the big picture is what sets him apart from the crowd. Before joining NHC, Eric supported One Communications through multiple roles within IT, Marketing, and Engineering Operations. Eric began his career with the NHC founders where he was responsible for the corporate infrastructure, carrier ISP network, and operations at CTC Communications. In his spare time, Eric enjoys working on his houses, spending time with his family, and slapping the bass and crashing cymbals with his band around the north shore. #multitalentedstacker!
Eric began his career at One Communications. He joined NHC in June of 2011. In December of 2014, Eric was named Vice President of Sales. As sales VP, Eric leads NHC’s sales efforts with great strength, providing strategy and direction for his nationwide network of Channel Managers. Eric is a superior leader, not simply because he’s been instrumental in guiding NHC’s growth, but because he genuinely cares about the people he works with. He is truly human-focused and channel-focused. Ask any partner in the channel if they can get ahold of Eric at the drop of a hat, and the response will be an astounding “absolutely!” When Eric isn’t working, he spends his time traveling with his family, loving Boston sports, and making new friends everywhere he goes. Truly a great human being. #alwaysstackin!